MoneyMatch has grown from a startup to a business with over RM220 million transactions in cumulative volume with a staggering number of more than 10,000 active users. Someone who saw this growth and part of this success, is Sirn Loong, COO of MoneyMatch and alumni of Full Stack 360.
We took some time to learn more about Sirn Loong, how he help grew MoneyMatch to where it is today, as well as his share of advice for aspiring web developers.
1. Tell us about yourself. How did you end up working at MoneyMatch?
I’m currently working in MoneyMatch and I initially joined them as a project manager/product owner as an external consultant working for a different IT consulting firm. They eventually hired most of us that were working on their project full time when business was starting to take off.
2. What do you do for fun?
Although you can’t really tell from my size/weight, I really do like exercising and playing sports like basketball, futsal, and rock climbing. I think the issue is that I love eating even more!
3. How does a day in your life at MoneyMatch as a COO look like?
There’s never a normal day in MoneyMatch as we’re always looking for ways to improve the overall product and service. Having a lean team here at MoneyMatch also means that everyone is required to get their hands dirty when it comes to servicing customers, testing the product, highlighting issues or areas for improvement etc.
4. You’ve seen MoneyMatch grow from 0 transactions to RM220 million in cumulative volume. What are some key takeaway learnings we can learn from that?
It’s vital to always understand what your customers value. Different customer segments have different needs.
When it comes to MoneyMatch, we understood early on that certain groups of customers value speed and rates, while others value good customer service. Understanding what your customer values, and using that to market similar customers are more important than figuring out how to scale especially for an early stage startup.
5. What are some of your must-use apps and tools?
6. How has Dr. Lau’s MEAN full-stack class helped you professionally?
I believe that I wouldn’t be in MoneyMatch if it wasn’t for Full Stack 360. Although I’m not doing any development work at the moment, I believe that the understanding and knowledge that I’ve gained from the class was what got me to where I am today.
7. What is your advice for people looking to learn web development & finding a career?
Grit and determination I believe are vital when it comes to picking up programming skills because there will be days where your code might not work and you will need to soldier through to figure out how to solve the issue.
Resourcefulness is another important thing that we look for at MoneyMatch. Being able to think outside the box or being able to search for answers elsewhere when you’re stumped with an issue or bug will take you far in your career as a web developer.
8. Lastly, if you could send a message to yourself 10 years ago, what would you tell the younger you?
Buy some Bitcoin, HODL till December 17 and then sell it off.
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